FAQ's

  • How long is processing before products ship?

        In Stock Products= 1-3 business days depending on volume of orders ( for example if I have 5 orders those can easily ship same day compared to 500 orders :-)

 ⚡️ Pre-Order BREAKDOWN

🇨🇳 Supplier → Me: 6–7 business days
📦 Me → You: 3–4 business days
⏱️ Estimated total: 9–11 business days

 

  • How long is shipping after receiving tracking number? 

    3-4 business days

 

  • How do I change/cancel my order?

            Via email info@tooturntactivewear.com before tracking number is issued

  • What is the Refund Policy?

          Due to the ongoing COVID-19 breakouts all orders are final once delivered to customer.

  • Who is your delivery service?

           UPS (United Parcel Service ) = Domestic Orders

           DHL ( Dalsey, Hillblom and Lynn) = International Orders

  • Do You Ship International?

           Yes

  • Is Clothing true to size?

          NO!! Sports Bra and Legging run small. Products are wholesaled from China and are not true American Size. I apologize for the inconvenience, size in inches is found under each product. You may also check "Size Chart" category.

  • How Do I Contact Customer Service?

           Email:    Info@tooturntactivewear.com

           Response with 48 hours